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Product Care

WAX MELTS & BURNERS

  • Store in a cool dry place, out of direct sunlight
  • Pop the wax out of the plastic pot
  • Cut or snap to desired size to suit your burner
  • Do not overfill as this could cause the burner to overflow
  • Burn using a unscented tealight if not using an electrical device 
  • Keep the burner away from windows/draughts as this may cause issues with the melt burning
  • If your glitter sinks to the bottom, give it a quick swirl with a straw or toothpick and it'll be dancing again
  • Maintain and clean your burner on a regular basis
  • Always keep away from children and pets
  • Do not leave burning unattended
  • When you're ready to change your wax, you can do any of the following
    1.When melted use cotton pads to soak the wax up​
    2.When solidified use a spoon to remove the wax from the burner
    3.When solidified pop in the freezer for 10 mins to shrink the wax (assure burner is back to room temperature before burning again)

 

ELECTRIC BURNERS

  • Make sure you are placing your burner in a safe location, with a mat under to protect from scorching surfaces
  • Do not burn for long periods of time as this can overheat the electrics (maximum 4hrs)
  • Maintain and clean your burner on a regular basis
  • Always keep away from children and pets
  • Do not leave burning unattended
  • When you're ready to change your wax, you can do any of the following
    1. When melted use cotton pads to soak the wax up​
    2. When solidified use a spoon to remove the wax from the burner
    3. When solidified pop in the freezer for 10 mins to shrink the wax (assure burner is back to room temperature before burning again)
  • Make sure touch sensitive burners are on the 'off' setting before unplugging or switching off at the mains as this can cause issues with the bulb
  • Lower settings on touch sensitive burners may mean that the wax does not melt

     

    CANDLES

    • Store in a cool dry place, out of direct sunlight
    • Soy wax provides you with a cleaner burn vs paraffin, so you wont get the sooty build up as other candles often have
    • Always keep your wick trimmed to 0.5cm, to avoid any excessive flames
    • Keep your candle on a heat proof mat or surface that wont get scorched
    • Never use the candle in an area where there is a draught as this can give it an uneven burn, and cause a potential fire hazard to items around it
    • Make sure on each burn you are allowing the wax to fully pool to the edge of the jar to avoid any tunnel burning
    • Do not allow the candle to burn for more than 3 hours at a time, excessive heat to the jar could cause this to crack or smash
    • Do not allow the candle to burn untill there is nothing left in the jar, leave a small amount of wax in the bottom as the excessive heat to the jar could cause this to crack or smash
    • Always keep away from children and pets
    • Do not leave burning unattended

     

    DECORATIVE CANDLES

    • Handle the products gently to avoid damage especially with intricate designs
    • If burning make sure on a heat proof mat or tray as the wax could damage surfaces

       

      REED DIFFUSERS​

      • Unscrew the neck cap on the diffuser, and shake well
      • Remove the clear bung
      • Rescrew the neck cap back into position
      • Tap the reeds on the edge of a surface to activate
      • Add the reeds, and distribute evenly amongst the jar
      • Flip reeds a couple of times within the first 24 hours to allow the reed to fully saturate
      • Allow 24 hours for the fragrance to fully distribute throughout
      • Do not allow the reeds to rest against any surfaces, walls or products
      • If spillages occur, clean immediately
      • Do not place the diffuser onto polished, painted, plastic or leather surfaces or on electrical equipment as accidental spillage may cause damage to certain materials
      • Flammable solution, do not light reeds or ingest
      • Keep out of reach from children and pets

         

        HOME COLOGNE​

        • Shake the bottle well to assure is all blended inside
        • Remove the cap
        • Spray as little or as much as you like across soft furnishings & into the air of your home
        • Keep the bottle upright throughout use
        • If spillages occur, clean immediately
        • Do not use onto polished, painted, plastic or leather surfaces or on electrical equipment as may cause damage to certain materials
        • Keep out of reach from children and pets

           

          HAND & BODY WASH​

          • Untwist the pump to change from closed to open, you can twist this round to your desired angle
          • Lather between your palms for 10-20 seconds, and then apply where necessary before rinsing with warm water
          • Multiple uses will strengthen the fragrance on your skin
          • If any irritation occurs, stop using the product immediately and seek medical advice
          • If product gets in eyes, wash out straight away with clean warm water

             

            BATH BOMBS

            • Keep stored in a cool dark place, and use within the best before date on pack
            • Gently lower the bomb into the bath, and allow to fully dissolve before entering the bath
            • If any irritation occurs, stop using the product immediately and seek medical advice
            • If product gets in eyes, wash out straight away with clean warm water
            • May make surfaces slippery
            • Always rinse and clean out the bath after use to avoid staining
            • Not to be used by children under the age of 3

               

              SHOWER STEAMERS

              • Keep stored in a cool dark place, and use within the best before date on pack
              • Position in an area of the shower where the steamer will get splashes of water, but not under the direct stream
              • If any irritation occurs, stop using the product immediately and seek medical advice
              • If product gets in eyes, wash out straight away with clean warm water
              • May make surfaces slippery
              • Always rinse and clean the shower after use to avoid staining
              • Not to be used by children under the age of 3

                 

                CAR AIR FRESHENERS​

                • Empty car air fresheners are supplied with the bottle, hanging string and a bung if you intend to fill then gift
                • Remove from packaging and use the car diffuser oil to fill
                • Pop your mini reed inside
                • Secure the lid on as tight as possible
                • Shake to saturate the lid slightly
                • Hand or clip using a vent clip in an area that will not obstruct your view
                • It's recommended that the air freshener its-self doesn't touch the interior of the car as this may cause damage
                • Please be aware the scent will evaporate faster when the car is warmer
                • For extra scent bursts, direct your air vents towards the air freshener

                   

                  CARPET FRESHENER​

                  • Perform a small patch test on an inconspicuous area of your carpet first
                  • Sprinkle lightly over carpet and leave for 15-30 minutes for best results
                  • Assure there is no contact made to the freshener while in use (children or pets)
                  • Make sure you are using in a well ventilated area & avoid breathing in dust
                  • Hoover after left for 15-30 minutes
                  • Store out of reach from children
                  • Regularly check your hoover filters and clean, we cannot accept liability for misuse or breakages to hoovers